This Privacy Notice describes how Square, Inc. and our affiliates (collectively, “Square,” “we,” and “us”) collect, use, disclose, transfer, store, retain or otherwise process your information when you choose to (i) receive a digital receipt after you make a purchase at a Square Seller; (ii) receive email marketing communications from Your Sellers via Square; or (iii) visit this Square profile portal for buyers (“Square profile”) (items (i), (ii) and (iii) are collectively “Buyer Features”). This Privacy Notice also describes how we collect, use, disclose, or otherwise process your information if you choose to opt in to Square Pay (“Square Pay”). This Privacy Notice also describes the choices available to you regarding our use of your information, the measures we take to safeguard the personal information and how you can contact us about our privacy practices.For details about our privacy practices with respect to the information we obtain when you use Squareup.com and when Your Sellers use Square product features other than the Buyer Features and Square Pay, please visit here. Squareup.com also contains information on what other Square product features Your Sellers may use.
For Sellers who apply or sign up for a Square Account, click here to see the privacy notice that applies to you.
Buyer Features (i.e., when you provide information for a digital receipt or Seller marketing, and use the Square profile portal); anduse Square Pay (i.e., when you choose to save your contact and payment information with Square to make the checkout process easier on Your Sellers’ sites, if the Seller’s site uses Square Pay).
This Privacy Notice applies solely to the processing of information that we obtain from you when you:interact with Square when you use our
This Privacy Notice does not apply when Square is processing your information as a service provider to Your Sellers (instead, this other privacy notice applies in those circumstances). When you shop at Your Sellers, we collect certain information on Your Sellers’ behalf as their payment processor. For example, when you make a purchase or interact with a Seller, we may collect:
We obtain this information on Your Sellers’ behalf to provide them with our payment processing services. Your Sellers operate independently from us, and your agreement with the relevant Seller governs how the Seller uses and shares this information, including with Square. Each Seller’s privacy practices, including details on the information they may collect about you, are subject to the privacy statements of these Sellers, which we strongly suggest you review. If you have questions about a Seller’s privacy practices, please direct those questions to the Seller.
We use your data to make Square’s products and services work better for you and for others. This describes what data we get about you (which can vary depending on where you live).
When, upon completing a transaction with a Seller, you request delivery of a digital receipt and/or agree to get marketing and other communications from Your Sellers, we obtain identifying information about you, such as your:
When you opt in to Square Pay, you may provide us with certain information (“Square Pay Information”), including:
We also may collect information that you choose to provide to us through the Square profile portal, such as an alternate email address and telephone number.
When you use the Square profile portal, we collect information about your device, browsing actions, and usage patterns. The information we obtain in this manner may include:
This information helps us (i) remember your information so you do not have to re-enter it; (ii) track and understand how you use and interact with our Square profile portal; (iii) tailor the Square profile portal around your preferences; (iv) measure the usability of our Square profile portal and the effectiveness of our communications; and (v) otherwise manage and enhance our Square profile portal and other products and services.
We collect your information from you and the other sources listed below.
We collect information about you from the following categories of sources:
We use your data to do things like send you information about your transaction, figure out if our services work in your country, secure your data, fight fraud, follow the law, figure out what new products we can build, and help your seller market to you.
We may collect, use and share (or have collected, used or shared during at least the 12-month period preceding the effective date of this Privacy Notice) the information we obtain about you when you use the Buyer Features or Square Pay for the following reasons:
Digital receipts may contain additional messages, offers, or links that may be of interest to you. For example, you may be able to send feedback to a Seller, share your experience on social media, view your purchase history, join programs, visit websites, or take advantage of promotions. When you submit or share information through a receipt (such as submitting feedback), we may share that information with Your Sellers and you may receive responses from them. If you wish to opt out of receiving automatic digital receipts or change your preferences about digital receipts or marketing, please see the “Your Choices” section below.
We use your data to do things like send you information about your transaction, figure out if our services work in your country, secure your data, fight fraud, follow the law, figure out what new products we can build, and help yoWe share your information with others in the circumstances described in this section. For example, with other people with whom you interact when you use our services (like Your Sellers); within our family of companies (like Cash App and Weebly), who may offer services that we think could be useful to you; with service providers who help us run our services; or if we need to share your information to comply with the law.ur seller market to you.
We may share the information described in the “Information We Collect About You” section with the following categories of service providers and third parties:
With our group companies and corporate affiliates, for the reasons outlined above. For example, we may share:
With your consent. For example:
Digital cookies and similar technologies help us make our services better to use by doing things like analyzing how you use our services so we can make them more useful to you, giving you a more personalized experience, and making ads to you work better.
When you interact with our Square profile portal, or open emails we send you when you use our Buyer Features or Square Pay, we obtain certain information using automated technologies, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an internet tag, pixel tag or clear GIF, is a tiny graphic image that may be used in our Square profile portal or emails.We use these automated technologies to collect your device information, internet activity information, and inferences as described above. These technologies help us to:
We set some of these automated technologies ourselves, but others are set by third parties who deliver services on our behalf. For example, we may use other companies’ web analytics services (described in the “Third-Party Analytics Services” section), which use automated technologies to help us evaluate how customers use our websites.Your browser can alert you when cookies are placed on your device, and how you can stop or disable them via your browser settings. Please note, however, that without cookies all of the features of our Square profile portal may not work properly. If you use a mobile device, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device. You also can learn more about cookies and how to manage your preferences by visiting http://www.allaboutcookies.org.
We use other companies as service providers to help us analyze our site, track metrics, and advertise to you. These service providers generally promised us under contract to keep data private but have their own privacy policies that you should be aware of.
We may use third-party analytics service providers to help us with our Square profile portal or Square Pay, such as Google Analytics, BugSnag, and Crashlytics. The analytics providers that administer these services use technologies such as cookies, web beacons, and web server logs to help us analyze your use of the portal. We may disclose your site-use information (including IP address) to these analytics providers, and other service providers to help us figure out how you and others use our Square profile portal.
We keep your information as long as you keep using our products and services. After that, we keep it for as long as we need it to do things like fight fraud, collect fees you owe, enable Your Sellers to use Square services to run their businesses, resolve disputes with (or involving) you, follow the law, enforce our agreements and defend our rights in court.
We generally keep your information as long as reasonably necessary to provide you our services or to comply with applicable law. However, we can keep copies of information about you and any transactions or services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations, or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, enable Your Sellers to continue to use Square services to run their business, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our services, to assist with investigations, to enforce, as applicable, our Square Pay Terms of Service or other applicable agreements or policies, or to take any other actions consistent with applicable law.
You can see, change or fix information you gave us, control your location information, or tell Your Sellers to stop email marketing to you by opting out.If you live in California, you have additional rights, which we describe below.
You may use our Square profile portal to opt out of receiving automatic digital receipts communications from all of Your Sellers (if those communications are sent by Square on the Sellers’ behalf) by accessing the portal here. We also give you the option to opt out of promotional email communications from Your Sellers through our Square profile portal. You can also use our Square profile portal to download, update or delete your contact information that we have on file.
In addition, you may always unsubscribe from or manage your preferences regarding the digital receipts or marketing emails we send on a Seller’s behalf by following the instructions in those messages. Opting out of receiving communications may impact your use of the Buyer Features. If you decide to opt out of promotional communications, we may still send you transactional communications, such as digital receipts that you request.
Sellers’ Loyalty programs and promotional text message programs that you have signed up for on a Seller-by-Seller basis are not included in Square’s Buyer Features. If you have signed up for a Seller’s Loyalty or text marketing program, and you would like to change your preferences, text STOP to stop receiving Loyalty and promotional text messages from that Seller or contact the Seller directly.
You may access, delete, or amend your Square Pay Information, but we reserve the right to ask for additional information or documentation to verify your identity in connection with such requests.
To remove (and unlink) your Square Pay Information, click the “Opt Out of Square Pay” link at the bottom of the checkout page. You also may also opt out of Square Pay at by clicking https://checkout.square.site/stored-payment/opt-out.
You can modify your Square Pay Information the next time you check out on a merchant site that uses Square Pay. After successfully verifying your identity by entering the verification code, you can modify your payment card information by selecting “Use a different card” on the checkout page. To modify any other Square Pay Information, select “Edit” in the appropriate section of the checkout page.
If you have any issues removing or modifying your Square Pay Information, please contact our Help Center. Your access to Square Pay may be terminated as explained in the Square Pay Terms of Service. If your Square Pay account is terminated or if you opt out of Square Pay, we will unlink and remove all of your Square Pay Information within a reasonable period of time. If you have completed order transactions on a merchant site that uses Square Pay, we will retain your Square Pay Information in order to provide services to the merchant with whom you’re transacting and to comply with applicable law.
If you live in California, the California Consumer Privacy Act (“CCPA”) and other applicable California law gives you the right to request, up to twice in a 12-month period, the following information about the personal information we have collected about you when you use our Buyer Features or Square Pay during the past 12 months:
To request the specific pieces of personal information we have collected about you, see “How to Exercise your Rights” below. You may find all of the other information listed above in this Privacy Notice.
California law gives you the right to ask if we disclose your personal information to third parties for their direct marketing purposes. You also have the right to know if companies sell your personal information, and if they do, to opt out of such sale. We do not sell your personal information to third parties. We do, however, let Your Sellers use Square functionality to send you marketing and promotional communications using a masked version of your contact information, unless you opt out using the unsubscribe or manage preferences link present in the communication / email from a Square seller.
You can ask us to delete the personal information we have collected from you (subject to exceptions the law provides) for the Buyer Features or Square Pay.
You have the right to not be discriminated against if you exercise these privacy rights. We will not discriminate against you, deny, charge different prices for, or provide a different quality of goods or services if you choose to exercise these rights.
If you live in California and would like to send us a request to exercise one of the above rights for Buyer Features, you may do so by contacting us at 1.844.213.7377, or through the Square profile portal. If you live in California and would like to send us a request to exercise one of the above rights for Square Pay you may do so by contacting us by email at firstname.lastname@example.org, or Square, Inc. (Attn: Square Pay Privacy), 1455 Market Street, Suite 600, San Francisco, CA 94103, U.S.A.
To help protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with your request.
You may designate an authorized agent to make a request on your behalf as permitted under law, though before we process that request, we will require that you provide the authorized agent written permission to do so and verify your identity directly with us.
You, or an authorized agent you designate to submit a request on your behalf, may also contact us at the address below.
If you are a kid under 13, please don’t use our services. If we collect your data and later learn you are a kid under 13, we will delete it.
Our services are general audience services not directed at children under the age of 13. If we learn that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.
We do a lot to keep your data safe. While we think we have strong defenses in place, no one can ever guarantee that hackers won’t be able to break into our sites or steal your data while it is stored or flowing from you to us or vice versa.
We maintain administrative, technical, and physical safeguards to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about you both at our own premises and with the assistance of third-party service providers.
For more information about our security practices, please visit https://squareup.com/security.
We operate in many countries, and we (or our service providers) may move your data and process it outside the country where you live.
We may, and we may use third-party service providers to, process and store your information in the United States, Canada, Japan, United Kingdom (UK), the European Union, and other countries.
We can change this Privacy Notice. If you disagree with the changes, you can stop using our services.
We may amend this Privacy Notice from time to time by posting a revised version and updating the “Effective Date” above. The revised version will be effective on the “Effective Date” listed. We will provide you with prior notice of material changes in how we use your information, including by email, if you have provided one. If you disagree with these changes, you may stop using our services at any time.
You can contact our privacy team with any questions or concerns at the address below.
Please contact our privacy team with any questions or concerns regarding this Privacy Notice:
1455 Market Street, Suite 600
San Francisco, CA 94103
email@example.comIf you have any questions or concerns regarding this Privacy Notice, or if you believe this Privacy Notice or applicable laws relating to the protection of your personal information have not been respected, you may file a complaint with our privacy team listed above. We will respond to let you know when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We may keep records of your request and any resolution.General